St. Mary's Gardens is currently seeking a dynamic and passionate individual to lead our facilities and maintenance team as the Environmental Services Manager. The ESM is responsible for planning, organizing, leading, and overseeing the physical facility, property, housekeeping & maintenance personnel, laundry, fire safety and security systems, preventative maintenance, and inventory programs in keeping with the Mission, Vision, Values of Autumnwood Mature Lifestyle Communities. Reporting to the Administrator, the ESM facilitates a collaborative working environment by employing proven leadership, teamwork, innovation, and creative practices.

The successful candidate will possess the qualifications needed to perform the job duties as outlined below:

Qualifications:

· Demonstrated experience in a facility management /maintenance-related position, including overseeing maintenance operations, managing budgets and implementing preventative maintenance programs.

· Demonstrated leadership experience in Building Services Management, preferably in a similar setting (ie. Retirement home or Long-term care).

· Demonstrated knowledge and experience in managing people and programs such as predictive, preventative, and corrective maintenance.

· Demonstrated experience in identifying, and implementing corporate policies and objectives, program/project management and performance measurement.

· Completion of a college or university program in a discipline related to facility operations and/or maintenance or an equivalent combination of technical training (ie. relevant trade certificate) and experience in maintenance.

· Extensive working knowledge and expertise in H.V.A.C., Building Environmental Systems and related equipment; including utilities and their distribution systems.

· Familiarity with legislative requirements and guidelines pertaining to all applicable provincial codes, standards and laws including the Ontario and Municipal Building Codes, Fire Code, OHS Act, WHMIS and other relevant governing bodies.

· Must possess a high degree of personal initiative with good planning and organizational skills and well as a high degree of integrity and professionalism.

· Willing to actively pursue personal and professional development, specifically JHSC Part 1 & 2 certification.

· Familiarity with or willing to become familiar with the standards set out in the Retirement Homes Act, 2010 (RHA) and the function of the Retirement Homes Regulatory Authority (RHRA).

· Submission of proof of a negative 1-step Mantoux TB test (within six months of hire) and proof of a 2-step Mantoux TB test (Note: if the 2-step Mantoux TB test is within six months of hire, the 1-step test is not required). Where Mantoux tests are positive, submission of a negative chest x-ray is required.

· Police Records Check with Vulnerable Sector Screening (PRCVSS), completed no later than six (6) months before your date of hire, which is acceptable to the employer.

· Bilingualism (English/French) is considered an asset.

· Free from communicable diseases.

Skills & Abilities:

· Ability to handle multiple and competing priorities.

· Ability to direct and supervise others using clear and effective written and verbal communication skills.

· Ability to work independently with minimal supervision.

· Ability to work with various hand tools and mechanical tools with competence.

· Ability to build positive relationships with residents and their families, address their concerns promptly and effectively, and ensure their satisfaction with the facility services and amenities.

· Competent in organizational, time management skills, attention to details and accurate record keeping skills.

· Demonstrates good judgment, problem solving and decision-making skills.

· Demonstrates initiative, good judgment and leadership capabilities.

· Demonstrates exceptional customer service skills and a genuine desire to serve others.

· Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel)

· Demonstrated ability to work as part of an inclusive team.

· Excellent interpersonal skills with the ability to quickly build a good rapport with individuals.

· An affinity for the senior population and a good understanding of their needs.

· Must be able to perform the physical demands of the position as outlined below.

Tasks & Responsibilities:

Facility Management

· Plan, assess, organize, direct, control and evaluate all Environmental Services Programs and Systems.

· Oversee and perform he maintenance of the physical building and mechanical systems for the residence while ensuring applicable legislative guidelines, codes and expectations are met.

· Keep the exterior grounds clean, free of hazards and refuse and in a presentable state.

· Complete general repairs of the building, equipment and furnishings as needed.

· Complete general repairs of the suites/apartments and common areas which include painting, wallpapering, drywall, and surface repairs.

· Ensures the overall efficient operation of building systems, including HVAC, electrical, mechanical, security and communication systems.

· Complete predictive, preventative, and corrective maintenance checks and general repairs of the building’s mechanical, electrical and fire systems as necessary/required.

· Complete daily, weekly, monthly, and annual inspections of all equipment as required/as listed on the maintenance checklists.

· Perform daily, weekly, monthly, semi-annual, and annual preventative maintenance checks and coordinate same with licensed inspectors where legislatively required.

· Troubleshoot and fix maintenance issues as they arise; either personally or with contracted labour as appropriate/applicable.

· Complete routine surveillance of grounds, including parking lots.

· Ensure general security of the building for residents, tenants, visitors, guests and staff.

· Always maintain safe work practices.

· Maintain a “Maintenance Logbook” inclusive of proper written follow up on tasks listed therein.

· Coordinate with the Senior Living Advisor upcoming resident/tenant move-in/out dates and prepare vacated suites/apartments for new move-ins within required timelines.

· Complete other duties as assigned by Administrator.

Administration

· Maintain a list of contacts for contractors within the community and an emergency contact listing of all contractors along with their relevance to the operation.

· Research, recommend and manage contract services in pest control, waste management, recycling, window cleaning, linen services, outside grounds maintenance, snow removal, grass cutting and landscaping.

· Approve and code invoices relating to purchases within the Environmental Services department.

· Responds to all service requests promptly and maintains records of services provided.

· Maintain a filing system inclusive of all submitted purchase orders, quotations received and seasonal contracts for future reference.

· Solicit, secure and oversee all property and mechanical maintenance contracts.

· Negotiate contracts for seasonal maintenance and submit quotes to Administrator for approval.

· Submit purchase orders to Administrator/Administrative Assistant, approve invoicing in a timely manner and manage maintenance & housekeeping operational budgets.

· Order cleaning supplies and maintain inventory levels.

· Ensures WHMIS labeling and MSDS sheets are maintained and up to date for all three departments.

· Complete the month-end inventory count and submit it to the Administrator by the specified deadline.

· With the assistance of the Administrator research and create a “wish list” of items that should be added to the annual capital budget.

· Assist in preparing the annual and capital budget and practice fiscal efficiencies on a day-to-day basis.

· Work within the established and approved Environmental Services operating budget provided by Autumnwood; ensure that annual maintenance items are completed in the months they are budgeted for.

· Have a full understanding of and practice Infection Prevention and Control (IPAC) policies.

· Be knowledgeable of, schedule and lead the facility’s monthly fire and safety drills and programs.

· Represent management and participate on the Joint Occupational Health and Safety Committee (JOHSC) and participate in the monthly inspections and quarterly meetings.

· Must be available by cell phone for after-hours emergencies and remote troubleshooting as required.

· Monitor and arrange for hazardous waste disposal.

· Liaise with members of Autumnwood’s management group, consultants, suppliers and contractors.

· Actively participate in weekly Communication meetings with other SLT members.

· Ensure that all department activities support the mission, goals, and values of Autumnwood.

· Complete other duties as assigned by Administrator.

Fire Safety

· Coordinate and conduct monthly and biannual fire drills and building evacuations as per regulatory requirements and organizational policies.

· Ensure all staff members are trained in proper fire evacuation procedures and emergency response protocols.

· Successfully complete Owner/Operator Fire Safety Training for Vulnerable Occupancies and maintain compliance with the requirements outlined in the Ontario Fire Code.

· Develop and implement strategies to mitigate fire hazards and ensure the safety of occupants within the home.

· Collaborate with relevant stakeholders to establish and maintain effective fire safety measures, including fire alarm systems, extinguishers, and emergency exit routes.

· Conduct regular inspections and audits to identify and address potential fire hazards and compliance issues.

· Serve as the primary point of contact for fire safety-related inquiries, concerns, and incidents within the organization.

· Ensure awareness of updates and changes to fire safety regulations and standards, and ensure all Environmental Services operations remain in compliance.

· Proactively identify opportunities for continuous improvement in fire safety protocols and procedures.

Supervision of Environmental Services Staff (Maintenance & Housekeeping)

· Manage the Environmental Services Department inclusive of all housekeeping and maintenance operations.

· Collaborate with the Administrator to maintain and approve the selection of staff, complete candidate interviews, orientation, training, staff development, performance management, vocational approval, authorize overtime, attendance management, disciplinary actions in accordance with company policies, related legislation, and deployment of staff resources.

· Must consult with AMLC Human Resource Manager for all disciplinary actions including termination of staff.

· Ensure the educational needs of staff are identified and met and conduct probationary and annual performance reviews of staff.

· Implement an Infection Prevention & Control culture within area of responsibility by ensuring staff are diligently following the Infection Prevention & Control program.

· Complete internal and external reporting requirements, indicators and audits.

· Provide effective leadership to department staff through coaching, guidance, and constructive communication practices.

· Provide continuous training and development opportunities of employees.

· Assign and delegate tasks, as appropriate, to maintenance team members.

· Oversee quality control by conducting quality checks.

· Lead and facilitate the implementation of committees relevant to area of responsibility.

· Audit/review tasks and workflow within the Environmental Services Department.

· Review and approve employee electronic timesheets via Workeasy Software.

· Complete and post four-week work schedule for all department staff via Workeasy Software and/or MS Excel.

· Complete other duties as assigned by Administrator.

We offer a competitive total compensation package. Salary to commensurate with experience. All offers of employment are subject to a Criminal Background Check. We thank all who apply, however, only candidates under consideration will be contacted.

Pay: $28.00-$34.00 per hour

Expected hours: 37.5 per week

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• some evenings and weekends may be required.

Work Location: In person