Position Summary:

The NMC Coordinator, as a key member of the Lead Health Provider team responsible for supporting community members with health system navigation and coordination of supports addressing holistic care needs, while promoting independence and increasing client ability to self-manage care.

We are seeking a compassionate and organized Neighbourhood Model of Care NMC Coordinator to lead and coordinate care and community support for seniors living in an designated building. This role supports early intervention, risk mitigation, and service navigation, acting as a consistent, trusted point of contact for clients, families, and service providers.

Key Responsibilities:

• Conduct health assessments to determine identified community member needs.

·       Provide information and support referrals to external community resources.

·       Onboard community members who qualify for NMC personal support services and monitor their changing health needs.

·       Promote NMC personal support services and link with community services to present physical, mental and financial literacy programs encourage community members to take an active role in their health and wellness needs

• Provide tailored person-centered support for community members including systems navigation, care coordination, communication, and collaboration with the community member’s circle of care to ensure best outcomes for wellness.
• Highly organized and excels at keeping client files and information accurate, complete, and confidential.
• Research, identify, implement, and promote wellness initiatives that support a healthy, resilient, and engaged community.
• Participate in monthly meetings with the NE Neighbourhood Model of Care Team.
• Participate in a monthly structured meeting with Ontario Health at Home and the Housing Provider to review and develop community wellness events and collaborate in ethical problem-solving involving situations of concern.
• Contribute to the planning, monitoring, review and evaluating of Neighbourhood Model of Care programs/services for continuous quality improvement.

Qualifications:

• Diploma or degree in social services, community health, gerontology, or related field
• 2+ years’ experience working with older adults or vulnerable populations in a community setting
• Knowledge of the social determinants of health, seniors’ wellness, and community care systems
• Excellent communication, interpersonal, and organizational skills
• Ability to work independently and respond effectively in crisis situations
• Proficiency with electronic health records and mobile documentation tools, good working of knowledge of Excel, Word and Outlook
• Valid driver’s license and Use of own personal Vehicle with two (2) million dollar liability Insurance.

Assets:

• Experience with seniors living in congregate housing or independent living settings
• Knowledge of local health and social service networks
• Multilingual abilities and cultural competency are strong assets

Why Join Us?

At Access Better Living Inc., we believe in empowering people to age in place with dignity, choice, and connection. As a Neighbourhood Model Coordinator, you will be part of a dynamic team that values innovation, community partnership, and person-centred care.

To Apply:

Submit your resume and cover letter by Friday July 11, 2025 4:00pm to hr@accessbetterliving.ca or in person to 690 Riverpark Road, Timmins Ontario Unit 503

C/o Chiejine Dibia – Personnel Manager Access Better Living Inc.

Please reference Neighbourhood Model of Care NMC Coordinator – in your application.

We welcome applications from candidates of all backgrounds and are committed to creating an inclusive workplace.